E-commerce & Retail
Turn support calls into sales opportunities
E-commerce volume spikes don't respect business hours. A voice agent handles order tracking calls in seconds, processes returns end-to-end, answers product and inventory questions from your catalog, and escalates complex complaints to humans with the full transcript already prepared.
70%
Support cost reduction
<2s
Average response time
15%
Upsell conversion
What it handles
Order tracking & status
Returns & refund processing
Product recommendations
Inventory availability
Loyalty program info
Complaint escalation
Typical Call Flow
Customer
"Where is my order #45821?"
AI Agent
"Let me look that up for you... Your order shipped yesterday and is expected to arrive by Thursday."
Customer
"Can I also return the shoes I bought last week?"
AI Agent
"Of course! I've initiated a return for your shoes. You'll receive a prepaid shipping label via email within the hour."
Build your e-commerce agent
$10 free credits. No credit card required.